Effective Date: 01.05.25

1. Introduction

House of Bubu is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website, make a purchase, or interact with us.

2. Information We Collect

We collect personal information in the following ways: When you place an order: name, shipping/billing address, email, phone number, payment details. When you browse our website: IP address, device type, browser type, referring URL, and pages visited. When you contact us or sign up for newsletters: email address and communication preferences. From third-party sources (e.g., Shopify, payment processors) to support transaction fulfillment.

3. How We Use Your Information

We use your information to: process, fulfil, and manage your orders. Send order and shipping confirmations. Respond to your customer service inquiries. Personalize your shopping experience. Detect and prevent fraud. Comply with legal obligations. Send you marketing communications, if you have opted in.

4. Shopify and Third-Party Providers

Our store is hosted on Shopify. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. We also share data with third-party providers for payment processing, shipping, marketing, and analytics, only to the extent required to deliver our services.

5. Legal Bases for Processing

Under the UK and EU GDPR, we process personal data under the following legal bases: Your consent: To perform a contract with you (e.g., fulfilling an order) To comply with legal obligations (e.g., tax laws) For legitimate business interests (e.g., preventing fraud, improving services).

6. Data Sharing and International Transfers

We do not sell your data. We may share it with service providers (e.g., Shopify, PayPal, DHL), Government authorities if required by law. Your data may be transferred outside the UK/EU. When this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or Privacy Shield certification.

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required
by law. This includes order history, tax, and accounting records.

8. Cookies and Tracking

We use cookies to: Enable site functionality (e.g., shopping cart), Analyze website traffic and usage, Deliver targeted advertising through third-party platforms. You can manage cookie preferences via your browser settings.

9. Your Rights

You have the right to: Access and receive a copy of your data, Correct or delete your data, Object to or restrict certain processing, Withdraw consent for marketing at any time, Lodge a complaint with the Information Commissioner's Office (ICO).

10. Data Security

We use secure technologies, SSL encryption, and partner with trusted platforms (like Shopify) to protect your
data. However, no system is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. The latest version will always be available on our website.

12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at: Email: sales@houseofbubu.co.uk